I did a fair amount of research before going to Vail, as there are a lot of options here in Temecula. I initially decided to go to Vail Ranch because of their offer for a free first-time office visit, and they could see me the same day that I called. However, I couldn’t be more impressed with the level of service and compassion once I got there.
Diana at the front desk was very friendly and helpful. And Dr. Gill is inspiring.
I took my cat there to have a bump checked out (I figured it was just a cyst, but I wanted to confirm), and Dr. Gill exceeded all expectations. He is very compassionate and gentle with animals, and quickly confirmed that the bump was likely just a cyst. However, instead of recommending expensive surgery or even attempting to aspirate the cyst, he said that given the age of the cat, the size and disposition of the cyst and other factors (notably, is wasn’t causing any problems), he recommended just to keep an eye on it. This impressed me, as it made sense, and it also meant he was giving the best advice for the cat’s well being, not his pocketbook.
He also noticed that my cat was developing cataracts in both eyes, but that it wasn’t something that was cause for concern or surgery, given the extent of development and the age of the cat. Again, he was recommending something that was in the best interests for my feline, not his bottom line, as this surgery is very expensive and doesn’t always work very well.
He conducted an oral exam and concluded that my cat’s mouth was in good shape and did not require cleaning (given that such cleaning requires the animal to be anesthetized and can be dangerous, and expensive). Again, he saved me money and helped my cat’s health.
He did notice that one of my cat’s kidney’s was slightly enlarged, and he recommended that we conduct some blood work to make sure that nothing was awry. He surmised that it might be due to too much protein in her diet, but he wanted to be sure. However, he did give me 15% off the blood work, and I didn’t even have to ask for it!
Finally, he gave my kitty a complimentary nail clipping, as he noticed that her claws were very, very long….
All in all, Vail Ranch Veterinary Hospital is awesome! Dr. Gill rocks! He is a very kind, and a very inspiring man. I left the clinic wanting to be more like him.
Free first-time visit.
15% off blood work.
Always recommended against unnecessary and expensive procedures.
Extremely kind and compassionate.
Free nail clipping.
Took the time (a lot) to explain all of his conclusions and recommendations.
Conclusion: Go here and you will be happy with the results!
The blood work came back and it looks like my cat does have kidney problems. 🙁 However, the Hill’s Rx K/D diet prescribed by Dr. Gill is even cheaper at Vail Ranch Veterinary Hospital than online! Thanks Dr. Gill and Vail Ranch Veterinary Hospital!